Salary: 5000 AED
Benefits: Visa, accommodation, transportation, annual leave, yearly ticket, and bonus provided
About the Role
We are seeking a motivated and versatile Customer Service cum Admin Assistant to join our team. This role requires a proactive individual with excellent communication and organizational skills to handle both customer service and administrative responsibilities. You will be the first point of contact for our customers and play a vital role in maintaining smooth office operations.
Key Responsibilities
Customer Service:
- Respond promptly to customer inquiries via phone, email, and in person.
- Resolve customer complaints with professionalism and empathy.
- Provide accurate information about products and services.
- Maintain a high level of customer satisfaction by following up on feedback.
Administrative Duties:
- Manage office supplies and equipment to ensure smooth operations.
- Handle data entry, record-keeping, and file management.
- Schedule meetings, appointments, and coordinate team calendars.
- Prepare reports, presentations, and correspondence as required.
What We Offer
We value our employees and are committed to their well-being and growth. Here’s what you can look forward to:
- Visa sponsorship to ensure a hassle-free employment process.
- Accommodation provided, reducing the stress of relocation.
- Transportation facilities to and from work for your convenience.
- Annual Leave with the opportunity to recharge and unwind.
- A yearly ticket to visit your home country.
- Bonus as a reward for exceptional performance.
Qualifications and Skills
- High school diploma or equivalent; additional certifications are a plus.
- Previous experience in customer service or administrative roles preferred.
- Strong interpersonal and communication skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to multitask and prioritize effectively.
This position offers a competitive package and a supportive work environment. If you are passionate about delivering excellent customer service and managing administrative tasks efficiently, we would love to hear from you.
Apply now to join our dynamic team and take the next step in your career!